Privacy Policy

Last Updated: January 7, 2025

1. Introduction

NIVIXPE PRIVATE LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Government-issued identification (for KYC verification)
  • Payment information (processed through secure payment gateways)

2.2 Usage Data

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on pages

3. How We Use Your Information

  • To provide and maintain our services
  • To process transactions
  • To verify user identity (KYC/AML compliance)
  • To improve our services
  • To communicate with you
  • To comply with legal obligations

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (TLS 1.2+)
  • Secure storage with AES-256 encryption
  • Regular security assessments
  • Access controls and authentication

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

6. Your Rights

Under the Digital Personal Data Protection Act (DPDPA) 2023, you have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion
  • Withdraw consent
  • Data portability

7. Third-Party Services

We may employ third-party companies to facilitate our services, including:

  • Payment processing (Razorpay)
  • Cloud storage providers
  • Analytics providers

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NIVIXPE PRIVATE LIMITED

76 RAMACHANDRA, GUDEM,

Miryalguda, Nalgonda - 508207,

Telangana, India

Email: legal@nivixpe.com

Phone: [Your Contact Number]